Depending on how you interact with our store, we may collect or process the following categories of information:

• Contact information, including your name, email address, telephone number where provided, billing address, and shipping address.
• Order and transaction information, including your order number, products purchased, order value, shipping details, transaction status, returns, and refunds.
• Account information if you choose to create or use a customer account.
• Information you provide when communicating with customer support.
• Device and website usage information, such as browser type, device type, IP address, cookie identifiers, and website interactions.
• Payment-related information required by Shopify and applicable payment providers to authorize and process transactions.

Virelloy™ does not store complete credit or debit card numbers on its own servers.

Personal information may be collected:

• Directly from you when you place an order or contact us.
• Automatically through cookies, pixels, logs, and similar technologies when you use our website.
• From Shopify, payment providers, shipping carriers, fulfillment partners, and other providers involved in your transaction.
• From analytics, advertising, or marketing services where those services are enabled and permitted.

Personal information may be used to:

• Process, verify, fulfill, and deliver orders.
• Send order confirmations, shipment notices, and tracking information.
• Provide customer service and respond to inquiries.
• Review returns, refunds, disputes, and payment questions.
• Detect and prevent fraud, misuse, and security incidents.
• Maintain, troubleshoot, analyze, and improve our website and shopping experience.
• Provide marketing communications where permitted.
• Meet applicable legal, regulatory, accounting, tax, and recordkeeping obligations.

Virelloy.com may use cookies, pixels, logs, and similar technologies for website functionality, checkout operations, user preferences, analytics, security, fraud prevention, and advertising where applicable.

Your browser, device, and available privacy controls may allow you to restrict or remove certain cookies.

Disabling cookies that are necessary for store operation may affect shopping-cart, checkout, account, or website functionality.

Personal information may be disclosed to service providers where reasonably necessary to operate our store, complete transactions, or provide requested services, including:

• Shopify and e-commerce technology providers.
• Payment processors, banks, and financial-service providers.
• Shipping carriers, warehouses, and fulfillment partners.
• Customer-service and communication providers.
• Analytics, hosting, website-security, and fraud-prevention providers.
• Advertising and marketing providers where permitted.

We do not sell personal information to unrelated third parties for their independent use.

Depending on the technologies enabled on our store, some advertising-related activities may be treated as sharing or targeted advertising under certain privacy laws.

Where applicable, eligible users may exercise available privacy choices by contacting us at service@virelloy.com.

Our online store uses Shopify’s e-commerce infrastructure. Information necessary to operate the store and complete purchases may be processed by Shopify and applicable service providers according to their respective privacy practices and legal obligations.

Personal information is retained for as long as reasonably necessary for transactions, order administration, customer support, accounting, taxation, fraud prevention, dispute resolution, enforcement of agreements, and applicable legal obligations.

Retention periods may vary depending on the type of information, the purpose for which it is used, and applicable requirements.