Payment & Security
Payment & Security
Payment & Security
This page explains how payment methods, order totals, transaction authorization, and checkout security are handled when you place an order through virelloy.com.
Processed through Shopify and trusted payment providers
Your complete order total is displayed before payment
Available payment methods appear during checkout
Payment Methods
The payment methods currently available for your purchase are displayed during checkout.
Available options may vary depending on your location, currency, device, order details, and payment services enabled when your order is placed.
Please select one of the payment methods shown at checkout and follow the applicable instructions to complete your purchase.
Payment Authorization & Verification
Orders may be subject to transaction authorization, identity verification, payment review, or fraud-prevention checks before they are accepted or fulfilled.
A bank, card issuer, or payment provider may request additional verification or temporarily hold authorization.
Checkout Security
Checkout is processed through Shopify together with applicable payment providers using security measures designed to protect transaction information.
Virelloy™ does not store complete credit or debit card numbers on its own servers. Payment information is handled securely by Shopify and the payment providers involved.
Prices & Final Order Total
Before payment is submitted, checkout displays product prices, shipping charges, taxes where applicable, discounts, and your final order total.
Prices on virelloy.com are displayed in U.S. dollars (USD) unless another currency is clearly shown.
Please review your products, quantities, shipping information, discounts, and final total carefully before completing payment.
Financial-Institution Charges
Your bank, card issuer, or payment provider may separately impose foreign-exchange, international transaction, currency-conversion, or other financial-institution fees.
These charges are determined and collected by the applicable financial institution or payment provider.
Discount Codes & Promotions
Valid promotional or discount codes should generally be entered before checkout is completed.
Please confirm that the applicable discount is reflected in your order total before submitting payment.
Promotions may be subject to expiration dates, product eligibility, minimum purchase requirements, exclusions, and availability.
Declined, Pending, or Duplicate Charges
If a payment is declined, please verify your billing information and contact your bank or payment provider if necessary.
A pending amount may be a temporary authorization rather than a completed charge.
If you believe you were charged more than once for the same order, contact us with your order number and transaction details.
Order Confirmation
After an order is successfully submitted, an order confirmation will normally be sent to the email address provided during checkout.
If you do not receive a confirmation email, please check your spam folder and verify your email address.
Payment Questions
If you have questions about checkout, payment processing, or an unexpected payment issue, email service@virelloy.com.
Please include your order number where available and a clear description of the issue.
Need help with a payment?
Contact Virelloy™ customer support. We aim to respond within 24 hours. Customer service is available daily from 8:00 AM to 10:00 PM.